Refund policy

For in case you order items that is not suitable for any reason, we will gladly assist you when returning the item. You can email us at ciouscouture@gmail.com if you have any questions.

Returns should be sent no later than 3 calendar days of receiving your items to

You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.  

NOTE THAT WE DO NOT OFFER REFUNDS 

You are eligible for an exchange or store credit, if they are returned in their original state unworn, without damage, makeup or deodorant stains with their tags attached to the label.

NO RETURNS ON SALE ITEMS

We recommend tracking and keeping your shipping receipts until your return is processed.

CIOUS COUTURE is not responsible for damaged, missing or packages lost in transit.

To start a return, you can contact us at ciouscouture@gmail.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ciouscouture@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.